Privacy Policy

Contact Information for Our Data Protection Officer
Email: datenschutz(at)eibach(dot)de

General Principles

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the legal data protection regulations, as well as this Privacy Policy.

This Privacy Policy is intended to inform you about the nature, scope, and purpose of the collection and use of personal data by the website operator Heinrich Eibach GmbH.

As new technologies and the continuous development of this website may lead to changes in this Privacy Policy, we recommend that you review this policy periodically.

Definitions of the terms used (e.g., “personal data” or “processing”) can be found in Article 4 of the GDPR.

We would also like to inform you about your rights as a data subject. These rights are enshrined in Articles 15 to 22 of the EU GDPR, which include:

The right to access (Article 15 EU GDPR),
The right to erasure (Article 17 EU GDPR),
The right to rectification (Article 16 EU GDPR),
The right to data portability (Article 20 EU GDPR),
The right to restriction of processing (Article 18 EU GDPR),
The right to object to data processing (Article 21 EU GDPR).
To exercise these rights, please contact us at: datenschutz(at)eibach(dot)de. The same applies if you have any questions regarding data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority.

Purposes and Legal Bases for Data Processing

When processing your personal data, we comply with the provisions of the EU GDPR and all other applicable data protection laws. The legal bases for data processing are primarily derived from Article 6 of the EU GDPR.

We use your data for business initiation, to fulfill contractual and legal obligations, to perform the contractual relationship, to offer products and services, and to strengthen customer relationships, which may include marketing analysis, customer satisfaction surveys, and direct marketing.

Your consent also constitutes a lawful basis for data processing. We will inform you of the purposes of data processing and your right to withdraw consent. If the consent also relates to the processing of special categories of personal data, we will explicitly inform you of this in the consent form.

The processing of special categories of personal data as defined in Article 9(1) of the EU GDPR will only take place if required by legal regulations and there is no reason to assume that your legitimate interest in excluding such processing outweighs the need for processing.

Collection of Personal Data During Website Use
The use of our website is usually possible without providing personal data. If personal data (e.g., name, address, or email addresses) is collected on our pages, it is done voluntarily whenever possible. This data will not be shared with third parties without your explicit consent.

Please note that data transmission over the internet (e.g., communication via email) can have security gaps. A complete protection of data from third-party access is not possible.

Data Deletion and Retention Period

Personal data of the data subject will be deleted or blocked as soon as the purpose for storing it ceases to exist, or upon de-registration. Data may be retained further if required by European or national legislation in union regulations, laws, or other provisions to which the controller is subject. Blocking or deletion of data will also occur when a storage period prescribed by the aforementioned norms expires, unless there is a necessity for further storage of the data for contract completion or fulfillment.

Transfer to Third Parties

We will only transfer your data to third parties within the framework of legal requirements or with your explicit consent. Otherwise, data will not be transferred to third parties, except when required by mandatory legal regulations (e.g., transfer to external bodies such as supervisory authorities or law enforcement agencies).

Recipients of Data / Categories of Recipients
Within our company, we ensure that only those individuals who need your data to fulfill contractual and legal obligations will have access to it.

In some cases, service providers support our departments in performing their tasks, e.g., with the sending of newsletters. Necessary data protection contracts have been concluded with all service providers.

Data Transfer to Third Countries

A transfer of data to third countries (countries outside the European Union or the European Economic Area) will only take place if required by law, or if you have granted us your consent, or if necessary for the performance of the contractual relationship.

Use of Cookies

Our website uses so-called cookies in some cases. These are small text files that are stored on your computer and help make our services more user-friendly, efficient, and secure. Most of the cookies we use are “session cookies,” which are automatically deleted after your visit ends. Cookies do not damage your computer and do not contain viruses.

The following cookies are processed:

Necessary Cookies: Legal basis for processing under Article 6(1)(c) and (f) GDPR.
Analytical Cookies: Legal basis for processing under Article 6(1)(a) GDPR.
Social Media Cookies: Legal basis for processing under Article 6(1)(a) GDPR.
Marketing Cookies: Legal basis for processing under Article 6(1)(a) and (4)(e) GDPR.
Newsletter
If you wish to receive the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter.

To ensure consent for sending the newsletter, we use the so-called “Double-Opt-In” procedure. In this process, the potential recipient is added to a distribution list. The user then receives a confirmation email to verify the subscription. Only after confirmation will the address be activated in the distribution list.

These data are used exclusively for sending the requested information and offers.

We use Sendinblue as our newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data and using it for any purposes other than sending newsletters. Sendinblue is a certified German provider that has been selected in accordance with the requirements of the GDPR and the Federal Data Protection Act. Further information is available here: Information for Newsletter Recipients – Sendinblue.

You may withdraw your consent for storing the data, the email address, and its use for sending newsletters at any time, e.g., via the “unsubscribe” link in the newsletter. Data protection measures are subject to technical updates, so we encourage you to review our privacy policy periodically.

Material Warranty

If you wish to receive the material warranty offered on the website, we require your email address and information that allows us to verify that you are the owner of the provided email address. Additionally, we need details about the product, purchase, and address for processing.

These data are used exclusively for issuing the warranty certificate, which will be sent to you once correct data is provided.

By registering for the material warranty, you will automatically be added to our newsletter distribution list. For more information, see the “Newsletter” section above. Note: If you unsubscribe within 5 years, your warranty remains valid for the specified period. You will continue to receive the newsletter until unsubscribed, even beyond the warranty period.

Sweepstakes Participation via Website Contact Form
If you confirm the privacy policy for sweepstakes registration, it automatically includes confirmation of the participation terms. We also require your email address and information that allows us to verify that you are the owner of the provided email address.

Participation in the sweepstakes is only possible if you actively register within the given period and provide correct and complete information. You must register separately for each sweepstakes. After the sweepstakes period, your participation will not automatically carry over to future sweepstakes.

If you register via the contact form for a sweepstakes, your provided data will be stored for processing purposes.

More information on current sweepstakes can be found in the terms and conditions.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide, will be stored for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent. Data will be deleted after the request has been processed.

You can revoke your consent at any time for the future by sending an email to webmaster@eibach.de.

Privacy Policy for the Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within EU member states or other contracting states of the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the website operator to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website use and internet usage. The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other data from Google.

You can prevent the storage of cookies by adjusting your browser software accordingly; however, we inform you that in this case, you may not be able to use all features of this website fully. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on this at [http://tools.google.com/dlpage/gaoptout?hl=en](http://tools.google.com/dlpage/gaoptout?hl=en) or [http://www.google.com/intl/en/analytics/privacyoverview.html](http://www.google.com/intl/en/analytics/privacyoverview.html) (general information about Google Analytics and data protection). We would like to point out that Google Analytics on this website has been extended with the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (also known as IP masking).

IP Anonymization

We use the “Activation of IP anonymization” feature on this website. As a result, your IP address is truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is fully transmitted. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the website operator to evaluate your use of the website, compile reports on website activities, and provide additional services related to website and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Browser Plugin

You can prevent the storage of cookies by adjusting the settings in your browser software; however, we would like to point out that in this case, you may not be able to use all features of this website to their full extent. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: [https://tools.google.com/dlpage/gaoptout?hl=en](https://tools.google.com/dlpage/gaoptout?hl=en)

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, preventing the collection of your data during future visits to this website: **Disable Google Analytics**

Privacy Policy for Cross-Device Remarketing

Our websites use the features of Google Analytics Remarketing in conjunction with the cross-device features of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows the creation of advertising audiences through Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. This way, interest-based, personalized advertisements that have been adapted to your previous usage and browsing behavior on one device (e.g., mobile phone) can also be displayed on another of your devices (e.g., tablet or PC).

If you have given appropriate consent, Google links your web and app browsing history with your Google account. This enables personalized advertisements to be displayed on any device where you are logged into your Google account.

To support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked with our Google Analytics data to define and create target audiences for cross-device display advertising.

You can permanently opt-out of cross-device remarketing/targeting by disabling personalized advertising in your Google account. To do so, follow this link: [https://www.google.com/settings/ads/onweb/](https://www.google.com/settings/ads/onweb/)

Further information and privacy policies can be found in Google’s privacy policy at: [http://www.google.com/policies/technologies/ads/](http://www.google.com/policies/technologies/ads/)

Privacy Policy for Using YouTube

Our website uses plugins from YouTube, a service operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages with a YouTube plugin, a connection to YouTube’s servers will be established. In the process, the YouTube server is informed about which of our pages you have visited.

If you are logged into your YouTube account, YouTube is able to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

For further information on how user data is handled, please refer to YouTube’s privacy policy at: [https://www.google.de/intl/en/policies/privacy](https://www.google.de/intl/en/policies/privacy)

Contact Information in the Imprint

The use of contact data published as part of the imprint obligation by third parties for the purpose of sending unsolicited advertising and informational materials is hereby expressly rejected. The website operators reserve the right to take legal action in the case of unsolicited sending of advertising information, such as spam emails.

Trademarks

Inconel® and Nimonic® are registered trademarks of Special Metals Corporation, Hastelloy® is a registered trademark of Haynes International, Inc., Elgiloy® is a registered trademark of Elgiloy Special Metals, Delta®-Tone and Delta®-Seal are registered trademarks of Dörken MKS-Systeme GmbH & Co. KG, and Magni is probably a registered trademark of The Magni Group, Inc.

Other trademarks, trade names, and brand names mentioned on the Eibach website are the property of their respective owners.

This privacy policy and the imprint also apply to the following social media profiles:

– Facebook: [https://www.facebook.com/eibachfedern](https://www.facebook.com/eibachfedern)
– Twitter: [https://twitter.com/EibachFedern](https://twitter.com/EibachFedern)
– Instagram: [https://www.instagram.com/eibach_de/](https://www.instagram.com/eibach_de/)
– YouTube: [http://www.youtube.com/user/EibachFedern](http://www.youtube.com/user/EibachFedern)

Right to Object and Right to Information

You have the right to obtain free information about the personal data we have stored about you, its origin, recipients, and the purpose of data processing, as well as the right to correct, block, or delete this data.

If you have any questions that this privacy policy has not answered, you can contact us at any time via the following email address or the contact details provided in the imprint: webmaster@eibach.de